![]() ![]() We believe that exceptional service starts with a warm and friendly attitude. Politeness and attentiveness are traits we prioritize in our staff, and we're thrilled to hear that every staff member you encountered exhibited these qualities. It's a small touch we offer to help our guests relax and unwind after a day of exploring. We're delighted that you enjoyed the daily wine service upon your return from sightseeing. It's our goal to go above and beyond to ensure our guests' comfort and convenience. We understand the importance of providing assistance when it's needed, and we're glad that our team was able to help you find a pharmacy and obtain the necessary medicine. Ensuring the safety and well-being of our guests is one of our top priorities, and we're pleased to hear that you felt protected and cared for. Best regards from Vienna, Michel Wittwer General ManagerÄear guest, Thank you for your review! We're sorry to hear about the unfortunate incident with the taxi driver, but we're glad to know that our staff was helpful in assisting you during that difficult situation. If there's anything specific you would like us to improve upon or any further assistance you require, please don't hesitate to let us know. Thank you again for your review, and we hope to have the opportunity to welcome you back in the future. We will address this internally to ensure consistent and accurate information is provided to our guests. However, we apologize if their knowledge level was not consistently up to par. We appreciate your positive comments about our front desk staff. We appreciate your suggestion and will take it into consideration as we continually evaluate and expand our menu options to accommodate various dietary preferences. Thank you for your feedback regarding vegan selections in our food offerings. We value the importance of a good start to the day, and we aim to offer a variety of delicious options to cater to different tastes. We're delighted to hear that you enjoyed the breakfast. We believe in providing a comfortable and enjoyable stay for our guests, and having tea, coffee, and water readily available is part of that commitment. Cleanliness is of utmost importance to us, and we're glad that you found the rooms to be clean, new, and well-appointed. ![]() We're glad you found the transportation options to be convenient and well-connected. While we may not be centrally located, we strive to provide excellent connectivity to make it easy for our guests to explore the city. Dear Guest, Thank you for your review! We're pleased to hear that you were pleasantly surprised by the location, facilities, and amenities of our hotel. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |