![]() ![]() ![]() You or someone else may have incorrectly specified Chrome’s setting options, causing the browser to display the above error message. If your error code 5 issue isn’t fixed, Chrome’s configuration data might be faulty. Wait for Chrome to automatically find and install the available updates.Open Chrome, select the three dots in the top-right corner, and choose Help > About Google Chrome.Updating Chrome is as easy as selecting a few options in the browser. An easy way to resolve all the issues due to an outdated version is to update your browser to the latest version. Quit and reopen Chrome, then access your site.Ĭhrome’s outdated version can cause many errors, including the one you’re experiencing.Choose All time in the Time range drop-down menu, turn on the Cached images and files option, and select Clear data.Select Privacy and security in the left sidebar and Clear browsing data on the right.Select the three dots in Chrome’s top-right corner and choose Settings.Doing so doesn’t affect your saved data in the browser, and Chrome will recreate the cache as you visit sites in this browser. One way to fix this issue is to delete Chrome’s cached files. These cached files may have been corrupted, causing Chrome to display an error code 5. Reboot your PC when your antivirus has removed all the threats.Ĭhrome caches various web content to improve your overall surfing sessions.Wait for the antivirus to scan your PC for viruses and malware.Enable Full scan and choose Scan now at the bottom.Choose Scan options on the following page.Select Virus & threat protection in the app.Open your PC’s Start menu, find Windows Security, and launch the app.You can use Windows’ built-in Microsoft Defender Antivirus to do that: In this scenario, running a full antivirus scan is best to find and remove all the threats from your computer. Viruses and malware can cause Chrome not to load your web pages, leading to error messages. Scan Your Computer for Viruses and Malware Once you find the problematic extension, delete the extension by choosing Remove.Keep doing this until your web page starts to load. If your web page fails to load, turn off another extension on the list.Disable one extension and try to load your web page.Open Chrome, select the three dots in the top-right corner, and choose More tools > Extensions.Step 2: Find and Remove Faulty Extensions From Chrome If your web page loads in incognito mode, find the problematic extension and remove that item using the following steps: Enter your web page’s link (URL) in the address bar and press Enter.Select the three dots in Chrome’s top-right corner and choose New Incognito window.Step 1: Open Your Web Page in Chrome’s Incognito Mode You can enable one extension at a time to find the culprit and remove that faulty extension from your browser. If your site loads in this mode, your extensions are likely the culprit. Try accessing your web page in Chrome’s incognito mode, which disables all your extensions. ![]()
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